CCTV footage is recorded in a multitude of formats all of which playback on countless different versions of Windows, MAC or iOS operating systems. 
This mis-mash can cause playback problems. If you cannot view the footage attached to a CCTV DVD, please try one of the following:

1. If you use Microsoft Media player, please Download and Install CCCP Combined Community Codec Pack - Available on Google) program. 
This will install necessary codecs into Media Player.

2. Alternatively,
	a)Unzip and install either viewer program in the Installation Folder. 
	b)Then drag and drop or point to your CCTV files

3. Alternatively, unzip and install VLC, which represents the best compendium of common and obscure video codecs available.

If you have administrative priveliges to your PC, OPTION 3 will work best.
Generally, option 2 is specifically designed to playback H264 media, which satisfies the bulk of the worldwide compression media requirements..

NOTE:
Whilst all care is taken in  recommending above products, any risks in developing software faults as a 
result of installing above is bourne by user of this CD. 
Austral Surveillance disclaims any and all liability!
10:30 AM 6/04/2009

For limited free assistance, please call 1300 130 508 
or email support@australsurveillance.com.au